In our full site you can view case studies of past projects.
Look below to see what clients are saying about Revolve.

AS A CONSULTANT / COACH:

Finally, someone that listened and generated the solutions I needed. Tim is a true professional, his creativity and energy makes for a great, candid and trusting business relationship.  I highly recommend Tim for all your business needs. 

Shawn Strachan
Senior Manufacturing Manager

Tim is able to look at any situation and get to the guts of it.  He challenged our excuses, arguments and resistance to change, and helped us understand what was holding us back.  Then, together we formed a plan for the future, and got to work.  Good stuff!

Stan
Owner / Manager

We decided to hire you for our project because you were easy to relate to.  You stood out because you used our language to help us understand our issues.  Thanks

Marty
VP

What we liked about working with Revolve is that we felt like we had new business partners – not just a consultant.  They really care about our company, staff and where we are going

C. B.
President

Tim,

I couldn’t believe how quickly you assessed our situation.  Every issue you identified was right on – it’s like you’ve known this company for years. 

D. Wilcox
Maintenance Manager

Tim has an acute understanding of the complexities of the human psyche.  We were pleased with how accurately he assessed our situation on so many different levels.

B. Donahue
Project Manager

Tim’s level of expertise is high, and some of the concepts he teaches can be very technical.  But Tim puts complex ideas into terms our company can understand and use.  It’s a real breath of fresh air.

David
Manager

AS A PRESENTER / INSTRUCTOR:

Hi Tim,

Thank you so much for your time, energy and passion in delivering a very well received presentation.  It was excellent and the attendees really appreciated your many examples and references and great humour.

Wanda Hellvang
Instructor, University of Calgary Continuing Education

Hi Tim,

Once again, I just want to thank you for doing a great job.  All of the feedback that I have received has been extremely positive!  Everyone loved the different mediums used and the interactive nature.  They thought there was a ton of valuable information provided and thought you had a great casual style with a good sense of humour. We look forward to the next session.

Deeann Merritt
Enerplus Resources Fund

Tim,

you were very enthusiastic and inspirational… You filled everyone in the class with the knowledge, will and energy to make positive change happen.

Walt
Course Participant

Your presentation was so much more than we are used to, the entire room left excited and well informed.  Can’t wait to have you back.

Shafeena Hirjee, Business Officer
The Business Link, Calgary Business Information Centre
Member of the Canada Business Network

Complaint

Solution

Result

“Our managers can’t relate to younger staff”

Performance metrics developed.  Communication coaching and team alignment sessions held.

Retention increased 85%, quality of service, motivation and performance improved greatly.

“We can’t figure out why our Customers are not happy”

Customer needs analyzed.  Customer service coaching for staff delivered and customer questionnaire developed.

Customer satisfaction increased 45% in 6 months.  Repeat business up 75% and referrals up 35%

“We are making too many trips in a day”

Delivery vehicles, order picking and staging all redesigned.  Routes and order queues analyzed.  Optimal strategies developed.

Deliveries per trip increased 22%.  Distance traveled reduced by 57%.  Picking time reduced 75%

“We can’t retain staff”

Measured staff engagement and worked with management to design a “staff connection” program.  Developed a training tracking system, and created more cross-training opportunities

Reduction in turnover from 75% to 15% in one year.  60% of training budget freed up and directed towards existing staff.  Overtime reduced by 68% and downtime reduced by 42%.

“Our staff are unhappy”

Engagement measured.  Team building and staff connection programs delivered. Cross-department communication employed..

Staff satisfaction increased, fewer arguments and gossip.  Productivity up.  Happier customers.

“We have too many sick days”

Absentee causes analysed and hand washing course for office staff delivered.  Flex-day / Abstenteeism / Presenteeism policy developed.

Efficiency Increased Sick days reduced by 36% in first year.  Staff reported less stress and more effective time off.

“Our safety program is taking too long to role out”

Prioritized project modules for earlier payback.  Created communication system.  Developed participants into champions and disseminated ownership of results among team.

Project brought in on time and budget.  Earlier payback, better motivation to continue and succeed.

“We have too many financial controls”

Analyzed financial controls using risk-based methodology. Assigned ownership of each to person with influence.

Reduced total financial controls by 62%.

“Our administrative department spends all day doing paperwork”

Documentation reviewed, justified and culled.  Data was centralized.  Entry templates and quality standards were developed and rolled out..

Reduction of information collected by 35%.  100% utilization of remaining paperwork.

“We can’t manage our inventory”

Mapped current practices and identified weaknesses.  Improved trace-ability of stock, inter department communication.  Identified true costs of excess inventory and worked to remove non-value-added activities

Order fulfilment increased.  Inventory staff stress level was decreased.  Inventory was reduced by 17%

“We are writing off too much inventory every quarter, because we don’t know where it went”

Physical inventory control adopted.  Procurement centralized.  Introduced cycle-counting,  standards of cleanliness and organization. Reduced inventories, Optimized stock / equipment levels

Inventory is accurately billed to jobs.  Accurate tracking of demand has allowed forecasting. Tied-up capital reduced by 16%.

“Our customers are constantly making last minute changes to their order”

Increased customer understanding of Business Process and their role in meeting timeliness.  Outline key dates and decision points and deliverables for the client.

Total number of costly “last minute customer changes” drop from average of 10/month to less than 8/year.

“We don’t have enough information to anticipate problems or changes in our business”

Defined key performance indicators.  Increased communication through mediation and enrolment of suppliers and customers.  Increase agility and responsiveness of business unit to act on customer and supplier requests.

Easier to anticipate changes in demand and plan for them.  Staffing, Training and infrastructure could now be prepared ahead of time. Unwarranted panic can now be avoided.

“The quality of our product is inconsistent”

Introduced Total Quality Management and Six Sigma principles.  Taught and coached basic statistical sampling skills.  Developed sampling tests and stations.  Developed reporting documentation.

Complaints, penalties and refunds are down by half.  Production is continually getting simpler and more reliable.  Employees are generating more ideas and implementing solutions.

“We can’t get follow-through on commitments”

Introduced tracking methods for monitoring team member progress.  Created template to clearly outlined who must deliver the result and who is the beneficiary of the result, define exactly what success means and make all progress easy to benchmark..

Projects are more successful because customer expectations are known.  Employees are delivering results. 
People are sharing ideas and solutions for similar challenges.

We work to make companies better.

We teach clients how to improve and keep improving long after we’re gone. 

We don’t sell fads or gimmicks. 

We offer straightforward solutions that organizations can implement, manage, and adapt as their needs change.  

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